Frequently Asked Questions

Everything you need to know about our premium essentials and services.

How do I find my perfect size?

We offer a unique sizing system that considers both width and length. Please refer to our detailed Size Guide on each product page to find your specific fit based on your body measurements.

Where are SANVT products manufactured?

Quality and transparency are our priorities. All our garments are ethically handcrafted in family-run factories located in Portugal, using premium sustainable materials sourced across Europe.

What is your return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How long does shipping take?

Standard shipping within the EU typically takes 2-5 business days. International shipping times vary by location but generally range from 5-10 business days.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Klarna, and Apple Pay for a secure and seamless checkout experience.

Are your products sustainable?

Yes, we focus on 'slow fashion.' We use high-quality organic cotton, carbon-neutral production processes, and plastic-free packaging to minimize our environmental footprint.